A Process Designed to Eliminate Uncertainty
Six stages, each with defined inputs, activities, and outputs. You know exactly what is happening, what comes next, and what you will receive at every point in the engagement.
Discovery
1 to 2 weeksEvery engagement begins with a structured discovery phase. We do not write requirements documents based on assumptions. We run dedicated sessions with your team to understand your business model, the specific problem you need to solve, your technical constraints, your existing systems, and the success criteria you will use to evaluate the outcome.
At the end of discovery, we produce a written summary of our understanding, including the problem statement, proposed solution scope, technical considerations, risks we have identified, and questions that require resolution before work begins. This document becomes the foundation for everything that follows.
Deliverables
Problem statement document
Proposed scope of work
Risk and constraint register
Technical assessment
Open questions log
Planning
1 to 2 weeksOnce discovery is complete, we move into planning. This is where we make the key architectural and technical decisions that will shape the entire project. We select the technology stack, design the data model, define the system architecture, plan the integration points, and identify the build sequence that will deliver the most value earliest.
We produce a written technical proposal that includes the architecture design, technology choices and rationale, project timeline with milestones, team structure, communication cadence, and a clear statement of what is in and out of scope. Pricing is finalised at this stage. Nothing begins until this document is agreed.
Deliverables
Architecture design document
Technology stack decision record
Project timeline and milestones
Scope definition
Final pricing and engagement terms
Development
Varies by scopeDevelopment at Teclaws is structured around two-week sprints with clear goals, daily progress tracking, and end-of-sprint demonstrations. Every sprint produces working, tested software, not just code. You see progress continuously and can provide feedback at each sprint boundary.
Our development standards are enforced through tooling, not just policy. Every pull request is reviewed by at least one other engineer before it is merged. Automated tests run on every commit. Code that does not meet our standards does not ship. You have full access to the repository at all times.
Deliverables
Working software at each sprint end
Sprint demo recordings
Updated progress tracker
Code repository access
Technical decision log
Testing
Continuous and pre-releaseTesting is not a phase that happens at the end of development. It runs continuously from the first sprint. Automated unit and integration tests are written alongside the code they test. Manual testing of user-facing features happens at each sprint end. Security testing, performance testing, and user acceptance testing occur in the dedicated testing sprint before release.
For security-sensitive applications, we conduct a full security review including dependency auditing, input validation testing, authentication and authorisation checks, and where appropriate, automated vulnerability scanning. We document all tests performed and the results, giving you a full record of what was tested and what was found.
Deliverables
Automated test suite
Testing report
Security review findings
Performance benchmark results
User acceptance test outcomes
Deployment
1 to 3 daysWe deploy to production using automated pipelines that eliminate manual steps and the errors they introduce. All code that passes testing in staging is deployed to production through the same automated process, ensuring that what you tested is exactly what goes live. We use zero-downtime deployment strategies so your users experience no interruption.
Our deployment process includes pre-deployment checks, automated rollback capability, and post-deployment verification. We monitor the application closely in the hours immediately following deployment and are available to respond to any issues that emerge. You receive a deployment confirmation with a summary of what was released.
Deliverables
Production deployment
Deployment confirmation report
Rollback procedure documentation
Monitoring dashboard access
Post-deployment check results
Support
OngoingDelivery does not end at launch. We offer structured post-delivery support packages that cover monitoring, bug resolution, security patching, dependency updates, and performance optimisation. Your system is monitored continuously. Alerts are configured for critical metrics. You have a direct line to the engineers who built your product.
Support packages are tailored to your operational requirements. Some clients need light-touch maintenance with defined response times. Others need a dedicated resource available during business hours. We scope the support arrangement during the planning phase and include it in the overall engagement. There are no hidden charges or surprise invoices.
Deliverables
24/7 uptime monitoring
Incident response with defined SLAs
Monthly maintenance reports
Security patch management
Feature development on request
Built into Every Engagement
These practices apply across every project regardless of size or timeline.
Weekly written updates
Every Friday you receive a written summary of what was completed, what is in progress, and what is planned for the following week.
Documented decisions
Every significant technical and product decision is documented with the options considered and the rationale for the choice made.
Version-controlled delivery
All code lives in Git from the first commit. You have full access to the repository, the complete history, and all branching decisions.
Test before release
No code ships to production without passing automated tests. Manual testing of user-facing features happens before every sprint demo.
Staged deployments
Changes pass through a staging environment that mirrors production before going live. This catches environment-specific issues before they affect users.
Full handover documentation
At project close, we deliver architecture diagrams, runbooks, API documentation, deployment guides, and a knowledge transfer session for your team.
Ready to start a project?
The first step is a no-commitment discovery call where we learn about your business and the problem you want to solve.
Book a Discovery Call